Troubleshoot Asana + Hugo


This article will describe a number of common causes for Asana issues, and how to resolve them yourself.

Common causes for errors:

Invalid API or revoked API access

  • When connecting Asana and Hugo, unique credentials allow Hugo to request/send data to/from your Asana account. Sometimes these credentials can become invalidated. 
  • To resolve, visit Hugo > Settings > Apps > Asana, click Disable Asana and then re-enable.

Asana FAQ:

Why are workspace and project results slow to load?

  • If your Asana account contains a lot of data, this can slow down the speed of returning workspace and project results.

If I delete a Hugo doc, what happens to the Asana tasks I created from that doc?

  • Hugo will not delete any data from your Asana account, it will only send tasks to Asana from your Hugo docs.
  • Therefore tasks will remain in Asana even if the doc that created them has been deleted.
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