Troubleshoot Pipedrive + Hugo

This article will describe a number of common causes for Pipedrive issues, and how to resolve them yourself.

Common causes for errors:

Incorrect/invalid API key

• The API key copied in to your Hugo account needs to be an exact copy of a valid API key from your Pipedrive account.
• Visit Pipedrive > Settings > API to generate a valid key
• Paste that key to your Pipedrive credentials in Hugo.

Common questions about Pipedrive:

If I update a Hugo note after it has been saved, will my Pipedrive note update?

• Hugo will not edit any notes in your Pipedrive account after they have been sent.
• Therefore notes that are created by Hugo will remain unchanged in Pipedrive, even if you edit the note in Hugo afterwards.

If I delete a Hugo note, what happens to the note sent to Pipedrive?

• Hugo will not delete any data from your Pipedrive account, it will only send notes to Pipedrive from your Hugo notes.
• Therefore notes will remain in Pipedrive even if the note that created them has been deleted from Hugo.