Troubleshoot Slack + Hugo

This article will describe a number of common causes for Slack issues, and how to resolve them yourself.

Common causes for errors:

Invalid API or revoked API access

• When connecting Slack and Hugo, unique credentials allow Hugo to request/send data to/from your Slack account. Sometimes these credentials can become invalidated. 
• To resolve, visit Hugo > Settings > Apps > Slack, click Disable Slack and then re-enable.

Common questions about Slack:

If I delete a Hugo note that was sent to Slack, what happens to the Slack post?

• Hugo notes posted to Slack will remain in your Slack account even if the note that created them has been deleted.

If I edit a Hugo notes that was sent to Slack, what happens to the Slack post?

• If you edit a Hugo note that was posted to Slack, the note will also be updated in Slack

If someone in my Slack team comments on a Hugo note that was posted to a channel, will it sync with Hugo?

• Hugo supports note comments, and has mapped the Slack Threads feature with this functionality
• So if someone uses the Threads feature to comment on a note in Slack, that comment will also show up in Hugo as a comment. The same works vice versa - if a Hugo user comments on a Hugo note that was posted to Slack, that comment will show up in Slack as a Thread message