HubSpot Error: Contact

When creating a task, Hubspot has reported an issue with a contact. 

Problem / Symptoms

HubSpot has not been able to identify the contact with a corresponding record in the HubSpot instance. 

Solution Steps

Check your HubSpot account that the contact in question: 

  • Has not been deleted, merged, or modified (changed ID)
  • Email address has not been updated. 

For more information about the HubSpot integration, see our 
HubSpot support section.

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