Zendesk Error: Forbidden

When creating a ticket, Zendesk has reported an authorization issue.

Problem / Symptoms

You may not have access to the specific help desk you are creating a ticket for. 

Solution Steps

  1. Contact the owner of this help desk for further to grant you access.
  2. Reconnect your Zendesk account in the Hugo Apps setting.  


For more information about the Zendesk integration, see our Zendesk support section.

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