Zoom Error: Not Enabled

Zoom has reported it is not enabled for this team. 

Problem / Symptoms

The Hugo app may not have been approved for installation in your Zoom account.

Solution Steps

  1. Ensure you have an existing Zoom account with administrator privileges. 
  2. As a Zoom administrator, visit Hugo in the Zoom Marketplace.
  3. Pre-approve the app for installation.

  4. Visit Hugo Account Options > Settings > Apps > Zoom, click Disable Zoom and then re-enable

This will update your credentials and allow Hugo to request/send data to/from your Zoom account.

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