This article will describe some common causes for users being blocked when trying to authenticate with the Google of Microsoft O365. Click here for information on how and why Hugo requires access to your calendar data.

Google users:

  • The administrator of your G-Suite domain has the ability to prevent users from granting calendar access to 3rd-party applications.
  • Click here for information on how your admin can alter this setting or whitelist Hugo.

Microsoft O365 users:

  • The administrator of your Office 365 organization has the ability to prevent users from granting calendar access to 3rd-party applications.
  • Your admin can remove this restriction by logging in to the admin portal, on the left-hand navigation panel, go to settings > services & add-ins > integrated apps.

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