The most successful teams:

  • Run all meetings (internal and external) on Hugo
  • Have an agenda that is automatically shared ahead of time
  • Assign teammate to be the Hugo scribe
  • Create action items from Hugo notes (whether they’re logged as a user @mention or triggered in a 3rd party app such as Trello, Asana or Salesforce).
  • Make sure notes are accessible to all teammates in Hugo.
  • Make sure notes are posted to the correct Slack channel, with a focus on informing the right people but not spamming everyone in the company.
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